Evan Ralston
Project Manager / Software Designer / Process Engineer
Appnami@protonmail.com - 512.669.2899 - Austin, TX

AREAS OF EXPERTISE
Project Management - managing the production (design, construction, testing, and deployment) of software applications.

Software Application Design - collecting and formally defining the functional requirements and interfaces of software applications.

Process Engineering - designing, defining, and refactoring workflows for increased efficiency (usually decreased labor cost).

PROFESSIONAL EXPERIENCE
CEO/Founder, Appnami [4/2010 - present]
  • iPhone / iPad application design and development services.


  • Technical Consultant (contract), PaperToProduct - Austin, TX [7/2007 - present]
  • Collecting business and technical requirements for software applications.
  • Designing and project managing the creation of software applications via Paper Prototyping.
  • Designing and refactoring business workflows and processes.

    Project Manager (contract), DreamDesignLaunch - Austin, TX [4/2007 - 7/2007]
  • Designed and managed the creation of software applications via Rapid Prototyping.
  • Defined production milestones, managed timetables and customer expectations.
  • Designed and defined the internal processes for the daily management of deliverables.

    Project Manager (contract), Software TESTBench - Austin, TX [2/2007 - 11/2007]
  • Designed processes and a novel value-based billing model for software testing.
  • Managed daily production of off-shore testing teams for local software companies.

    Consulting Account Manager (contract), TESTCo Inc. - Austin, TX [2/2007 - 11/2007]
  • Managed daily production of off-shore testing teams for local software companies.
  • Expedited ramp-up time and transferred application knowledge for critical clients.
  • Prepared daily production reports and provided quality control for two senior managers.
  • Created light-weight expedited ramp-up process templates for new high-volume clients.
  • Achieved 100% client retention rate and 9/10 satisfaction rating for all of my assigned clients.

    Technical Consultant (contract), Headspring Systems - Austin, TX [2/2006 - 10/2006]
  • Project managed the development of a Lead Referral system, including coordinating with the development team and the client, design of twenty screen interfaces, managing deadlines, deliverables, change requests, and QA of final product.
  • Designed a web based enterprise document tracking system, including the authoring of the formal Software Requirements Specification (SRS) document, use cases, and Dreamweaver mock-ups of all of the system interfaces.
  • Introduced, installed, configured, and customized the Mantis bugtracking system for use on all company projects, and authored a Headspring-specific best practices document for its use.
  • Programmed additional features onto an existing PHP/MySQL B2C website.

    Cofounder, Eyevan Studios - Troy, NY [9/2004 - 5/2006]
  • Developed business plan, including market analysis, pricing structure, and company positioning.
  • Designed and constructed company website.
  • Assembled and negotiated sales packages with clients.
  • Acted as primary consultant for all DVD Menuing Design, Web Design, and Print Design projects.

    Quality Assurance Engineer / Technical Consultant, CORESense Inc. - Saratoga, NY [1/2004 - 9/2004]
  • Engineered company-wide process improvements, addressing the needs of all departments and clients.
  • Provided Quality Assurance for product and custom software releases.
  • Configured instances of PHP/MySQL web applications for testing department.
  • Maintained relationships with critical business clients by telephone and email.
  • Consulted with clients on small Professional Services projects.
  • Defined and enforced HCI, aesthetic design, and usability for deliverable projects.
  • Oversaw the full resolution of key client satisfaction issues.

    Quality Assurance Engineer, Commerce Hub - Clifton Park, NY [7/2003 - 1/2004]
  • Tested and validated defects for a highly complex multi-tiered J2EE e-commerce application.
  • Coordinated with the engineering and web departments for the resolution of defects.
  • Authored database analysis scripts and automation tools for increased speed and productivity.

    Software Engineer / Graphics Tech (contract), G & S Typesetters - Austin, TX [8/2002 - 6/2003]
  • Automated parts of the book creation process with custom programming.
  • Designed, developed and tested a company-wide automatically scheduled backup system in Perl.
  • Developed an internal SQL database for tracking production information about books.
  • Validated the proper functioning of all developed projects.
  • Installed and configured a company-wide spam mail filter using sendmail and procmail.
  • Built a web front-end to the book information database using PHP.
  • Provided desktop support for PC and MAC systems.
  • Expertly prepared pre-press art files for print using Adobe Photoshop and Illustrator.
  • Provided advanced scanning of original art (prints, slides, lith, halftones, etc.).

    Software Engineer (contract), Hillcast Technologies - Austin, TX [5/2002 - 7/2002]
  • Developed a Java real-time, dynamically resizing stock graph for cell phones using J2ME.
  • Maximized the connection-handling capacity of Linux and FreeBSD servers.
  • Profiled and optimized J2EE transaction engine for speed and low memory footprint.
  • Redesigned Oracle database for fast and efficient performance.

    Technical Support Agent (contract), Apple Computer - Austin, TX [2/2002 - 5/2002]
  • Resolved Apple technical issues with customers over the telephone.
  • Sold and promoted additional Apple products and services to customers.

    Software Engineer (contract), 501 Studios - Austin, TX [November 2001]
  • Developed monthly bandwidth / billing program in PHP and SQL.
  • Resolved Freebsd hardware and performance issues.

    Software Engineer, Kazan Software - Austin, TX [February 2000 - April 2001]
  • Ported large heavily templated C++ application from Windows to Linux and Solaris.
  • Set up and maintained C++/Unix development environments for several projects (gcc, cvs, nfs).
  • Provided Unix expertise for various projects and individual developers.
  • Developed and tested a medical Palm Pilot application using Crystal Reports.
  • Developed graphical installer for Win4Lin application using tk/tcl.
  • Enforced Quality Assurance and cross-browser compatibility for two ASP-based e-commerce sites.

    EDI Error Resolutionist, General Electric Information Services - Latham, NY [1999]
  • Troubleshot electronic document (EDI) translation using X-Windows, vi, and Unix shell scripting.
  • Coordinated the resolution of errors by email and telephone.

    Computer Technician, Fifth Avenue Computers - Troy, NY [1998]
  • Built and repaired new and used computer systems.
  • Installed Windows and Linux to customer specifications.
  • Provided technical support to customers over the telephone.
  • Sold systems and components to customers.
  • Received shipments, maintained inventory, opened/closed.

    Computer Science Tutor, Hudson Valley Community College - Troy, NY [1997 - 1998]
  • Assisted students of diverse language and technical backgrounds with programming assignments.

  • EDUCATION
    St. Edwards University - B.S. Computer Science
    UT Austin, Software Quality Institute - Object Oriented Design (OOD) in Java and C++
    Hudson Valley Community College - A.S. Computer Science